Privacy Policy

This policy explains what PixelNX FZCO (“PixelNX”, “we”) does with the personal details you share through this website. We are responsible for those details. Our address is Dubai Silicon Oasis, DDP, Building A1, Dubai, UAE, and you can reach us at contact@pixelnx.ae.

What we collect

• Details you give us: your name, email address and, when you choose to add them, your phone number, company and industry.
• What you send through our forms and tools: your message, your answers in the Instant Estimate and AI Readiness tools, and the website address you ask us to check.
• Technical details: a shortened form of your IP address (the last part is removed), your browser type, the page you sent the form from, and any campaign tags in the link you followed.
• Your choices: the consent you gave, when you gave it, and which version of this policy applied.

Why we use it

• To answer your request and prepare your estimate, assessment or website report.
• To email you that report and to follow up on what you asked for.
• To keep the website safe, for example by limiting automated abuse of our forms.
• To send you marketing messages, only if you ticked the separate box for them.

We use your details because you asked us to and agreed to it. You can withdraw your agreement at any time, and this doesn't affect what we did before that.

Who we share it with

We don't sell your details. We share them only with the service providers that run this website for us, who may process them outside the UAE:

• Amazon Web Services, for hosting and for sending email.
• MongoDB Atlas, for our database.
• Google, which receives only the website address you ask us to check, to measure its speed.

We may also share details if the law requires it.

How long we keep it

We delete your details automatically 24 months after your last submission, together with your reports and our email history with you. Links to PDF reports expire sooner. You can ask us to delete your details earlier.

Cookies and browser storage

This public website doesn't use advertising or analytics cookies. During your visit, your browser stores any campaign tags from the link you followed. Staff who sign in to the admin area use cookies that keep them signed in.

Your rights

You can ask for a copy of your details, ask us to correct or delete them, object to how we use them, or withdraw your consent. Email contact@pixelnx.ae and we'll reply as soon as we can. If you aren't happy with our reply, you can complain to the UAE Data Office.

Keeping it safe

We encrypt details in transit, limit who can reach them, and record who changes what in our admin area. No system is perfectly secure, so please tell us if you notice a problem.

Changes to this policy

When this policy changes, we'll update the date at the top of this page.